FAQ’s

We offer a diverse selection of exotic animals, including:

• Exotic parrots and birds
• Rabbits and bunnies
• Reptiles and lizards
• Ball pythons and other snakes
• Frogs and amphibians
• Tortoises and turtles
• Rare and specialty exotic species

Our available inventory may vary throughout the year.

Simply browse our available pets, select the animal you’re interested in, and contact our team or complete the checkout process. Our staff will guide you through the next steps.

Yes. Depending on availability, we may allow reservations or deposits to hold specific animals. Contact our team for current reservation policies.

Yes. We offer safe and secure shipping options where legally permitted. Animal welfare is always our top priority during transportation.

We offer free shipping on qualifying orders over $500. Certain restrictions and locations may apply.

Shipping times vary based on location, weather conditions, transportation schedules, and applicable regulations. Our team will provide estimated delivery timelines during the ordering process.

Yes. We provide care guidance and educational resources covering feeding, habitat setup, handling, environmental requirements, and general husbandry.

Yes. Our team remains available to answer general care questions and provide guidance after your pet arrives.